FAQ
| Thermal Park |
The Villa dei Cedri Thermal Park includes:
- An outdoor thermal lake with pools at different temperatures, neck jets, geysers and hydromassages.
- A Thermal Pantheon with access from the Ancient Grotto
- Spacious relaxation areas surrounded by greenery.
- Secondary thermal lake with different temperatures and hydromassages. Accessible exclusively during the summer season.
- Greenhouse - Winter Garden: indoor relaxation area with rotating sun loungers, changing rooms and restroom facilities.
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| Semi-covered thermal pool |
The semi-covered thermal pool at Villa dei Cedri offers:
- Bathing in the indoor/outdoor pool fed with thermal water, equipped with hydromassages, a pool at different temperatures and neck jets.
- Changing rooms and restroom facilities.
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| Wellness Centre |
The Villa dei Cedri wellness centre features:
- Sauna path: with two Finnish saunas, a bio-sauna, alarge turkish bath with chromo- and aromatherapy, a large bio-sauna and salt room located outside, in the garden reserved for the wellness centre.
- Thermal pool, for indoor-outdoor access.
- Beauty centre where you can book a wide range of treatments and massages.
- Separate men's/women's changing rooms and restroom facilities.
Advance booking is required at (+39) 045 64 900 24.
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No, reservations are not necessary to access the outdoor Thermal Lake.
Tickets can be purchased at the venue or through our e-commerce.
Admission to the Thermal Park includes access to:
- An outdoor thermal lake with pools at different temperatures, neck jets, geysers and hydromassages.
- A Thermal Pantheon with access from the Ancient Grotto
- Spacious relaxation areas surrounded by greenery.
- Secondary thermal lake with different temperatures and hydromassages. Accessible exclusively during the summer season.
- Greenhouse - Winter Garden: indoor relaxation area with rotating sun loungers, changing rooms and restroom facilities.
You will need to bring everything you need for bathing: beach towel and/or bathrobe, slippers and swimsuit.
No, the Thermal Park does not hire out.
The following items can only be purchased on site: beach towel, bathrobe, slippers and swimming costume.
The stay in the thermal park depends on the type of ticket purchased:
- Daily ticket: there are no time limitations.
- Afternoon ticket: you can enter from 5:00 pm until the Park closes.
We remind our guests that bathing ends about 40 minutes before closing time.
Yes, pregnant women can bathe in thermal water.
It is important to take into account all contraindications and consult your doctor if you have any doubts. If you have a high-risk pregnancy or a specific medical condition, it is essential to consult your gynaecologist. He or she will be able to advise you based on your specific situation.
What precautions should you take?
- Avoid temperature changes from too hot to too cold water.
- -Avoid jets that introduce new hot water into the pool. The water temperature is actually higher there.
- -Avoid direct exposure to the water jet of hydromassages in the abdominal area.
- Experts recommend a short immersion time, maximum 10 minutes.
Access to the Sauna Area (sauna, Turkish bath) is always discouraged in order to avoid multiple health risks for the mother-to-be and the foetus.
For more information, please read the information on this subject at the following LINK.
The pools can be used even in rainy weather. Only in the event of thunderstorms with lightning we ask guests to leave the water for safety reasons.
No, due to health regulations animals are not allowed inside our spa facility.
It is possible to leave and enter the facility for personal needs during the day, by notifying the ticket office staff.
Opposite the outdoor Thermal Lake is the Greenhouse - Winter Garden, where you can find both a snack bar and a self-service restaurant.
It is still possible to bring food and drink into the park to eat in the picnic areas.
Gluten-free ready-made products are available at the Greenhouse - Winter Garden bar.
Should you wish to have your meal in the self-service restaurant, we cannot guarantee that it is gluten-free, but please ask our staff for guidance and they will be happy to help you with your choice.
Wearing a swimming cap is only compulsory if you intend to enter the semi-covered Thermal Pool, subject to payment of an additional fee.
In the Thermal Park and Wellness Centre it is not necessary.
Opposite the outdoor Thermal Lake is the Greenhouse - Winter Garden where you will find:
- Men's/Women's separate changing rooms
- Showers, restroom facilities and hairdryers
- Shared male/female lockers available for €3 (we ask for a €10 deposit for the key), subject to availability
- Free safety deposit boxes subject to availability
During the spring/summer season, sun loungers in the thermal park can be rented for € 5. From 5 pm they are free of charge.
People with disabilities can gain access at a reduced price by showing the appropriate documentation at the ticket office.
If you have difficulty walking, you can request a golf cart to take you from the ticket office Greenhouse - Winter Garden.
You will find a pool hoist at the thermal lake to allow access to the water.
Any accredited carers can purchase a ticket at a reduced price.
Our car park is located at via dei Miniscalchi, 8 in Colà di Lazise (VR) - Daily fee € 5.
At 180 metres from the car park, at via Madonna, 23, is our thermal park ticket office.
500 metres from the car park, at Piazza di Sopra, 4, is the reception of our wellness centre.
75 metres from the car park, at via Madonna, 19, is the reception of our semi-covered thermal pool.
Children can access and bathe in the outdoor thermal lake.
- Children less than 120 cm tall have free entry.
- Children between 120 cm and 150 cm tall enter with a reduced ticket.
Our thermal water maintains a temperature of around 33°C, while inside the pools it reaches between 37°C and 39°C.
The water temperature may vary throughout the year for reasons beyond the control of Villa dei Cedri S.p.a.
Villa dei Cedri's thermal water contains bicarbonate, calcium and magnesium with a significant presence of silica and other minerals. It is alkaline, with a very high pH value of about 7.9, and has anti-inflammatory properties.
The Ministry of Health has recognised the therapeutic properties of Villa dei Cedri's thermal water for bathing, proving its effectiveness in the treatment of arthro-rheumatic diseases, motor rehabilitation and dermatological conditions, among others.
BY TRAIN:
Peschiera del Garda is the nearest train station (distance 7 km). From there we recommend using the Taxi Service to reach the facility.
BY BUS:
Bus 163 - ATV line from Verona Porta Nuova Station
Bus 164 - ATV line from Lazise (VR)
For further information please visit https://www.atv.verona.it/Linee_e_orari_autobus.
Once you have requested the voucher on the Edenred portal, you will receive it by e-mail and you can use it in our facilities:
- Thermal Park Voucher (Voucher Parco Termale): to be presented at the park ticket office.
- Wellness Centre Voucher (Voucher Centro Benessere): to be presented at the reception of the wellness centre upon prior booking.
- Voucher Stay (Voucher Soggiorno): after checking availability at the establishment of your choice, you will be asked to send the voucher before your check-in date.
Tickets in the form of electronic tickets or vouchers giving access to the facilities of Villa dei Cedri are valid for a limited period of time indicated on the tickets, after which the right to use the services expires. No refund is due for unused services.
The Management of Villa dei Cedri reserves the right to extend the validity of the tickets, or part of them if they contain several services/products, as long as they have not yet expired/been used. There is no extension to the validity of special tickets, promotional tickets or tickets purchased from a retailer. The validity can only be extended by one or more months up to a maximum of four months. Extensions are subject to a charge and the cost is determined by the additional time granted and the ticket price in effect at the time of the request.
